Data We Collect and Why It Matters
When you create an account, we collect the details you provide during registration — your name, email address, mobile number, and the wallet identifiers connected to your bKash, Nagad, or Rocket account. We use this to process deposits and withdrawals, verify your identity, and keep your
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account wallet accurate. Transaction records are stored to resolve any payment disputes and to maintain a clear history for your account. We also collect device and session data automatically — your IP address, browser type, and pages visited — so we can detect unusual login attempts
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and respond to account security issues quickly. If you contact our support team, those conversations are stored so we can follow up consistently. We do not sell your personal data to third parties. Payment information tied to bKash, Nagad, or Rocket is handled under the transaction
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protocols of those services. Where local law requires, we may share account data with regulatory authorities. Our data practices apply to all accounts regardless of how you access the platform — mobile browser, app, or desktop.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.